Seattle Real Estate News

The Federal Communications Commission (FCC) adopted a new rules recently against robocallers which let phone companies crack down on these spoofed numbers. Here are some additional steps on what you can do now: 

1. Do not answer the phone if you don't recognize the number. I know this is hard especially if they are calling our business phone lines. 
2. Should you pick up the phone and detect robocalls/unwanted calls - hang up immediately.
3. Do not engage or talk to them or press any buttons because they may flag you as someone who's responsive and inundate you with more calls.
4. Block the numbers after the call. I used Nomorobo to block all unwarranted calls.
5. Turn the tables and have fun with it with Jolly Roger Telephone Co. This program allows customer to put the phone on mute and patch telemarketing calls to a robot. 
6. What what you say. One recent scheme involves getting customers to say "Yes" and later sing a recording of the response to allow unauthoried charges on the person's credit card account. Best answer when the callers asks "Can you hear me?" is to answer with "I can hear you". 
7. Do not give callers personal information like bank account or Social Security Numbers.

Here are some additional tips on how to protect ourselves online.